- Distinguished Fellow of the Manufacturing and Service Operation Management Society (MSOM)
- Goff Smith Endowed Chair, Joel D. Tauber Institute for Global Operations, University of Michigan
- Seth Bonder Collegiate Professor, University of Michigan
- McKnight Presidential Endowed Professorship, University of Minnesota
- McKnight Distinguished University Professor Award, University of Minnesota
- The George Taylor/IT Alumni Society Distinguished Teaching Award, University of Minnesota
- Fellow of the Institute for Operations Research and Management Science (INFORMS)
- Fellow of the Institute of Industrial and Systems Engineers (IISE)
- Bill & Melinda Gates Foundation Grand Challenges Award
- Best Management Science Paper in OM Award (awarded for the best OM paper published in the journal Management science in the previous three years),
- MSOM Best Paper Award (awarded by the MSOM Society for the best paper published in journal MSOM in the previous three years)
- Harold W. Kuhn Award (awarded annually to an exceptional paper published in NRL during the previous three years)
- MSOM Service Management SIG Best Paper Award (awarded by the MSOM Society for the best paper published on service management in the previous three years)
- INFORMS Distinguished Service Award
- Keynote speaker at various national and international conferences
- Best paper awards from IMSOM, INFORMS, POMS, and IISE, among others